8/14/24
Don’t move here.
The staff in the leasing office are absolutely HORRIBLE. They have made my experience living here extremely miserable. I have never dealt with such an incompetent group of people. They are the most unprofessional group of people I’ve ever dealt with in my life. They have locked my online account making me unable to make payments online and on time and then charged me multiple late fees for their wrong doing. They will NEVER follow up with you if you have any concerns EVER. If you move in and... your apartment is a disaster, they will never fix anything for you. I really wish I would have never moved here. My apartment isn’t awful but the leasing staff make this place absolutely terrible. I would never recommend anyone to live here. I promise they will find a way to make things inconvenient and miserable for you as well. If I could rate this place 0 stars I would. I guess the 1 star goes strictly to the condition of my apartment as it is decent at best.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Chatsworth Apartments responded to this review
Hello,
We are sorry to hear about your experience and work tirelessly to resolve resident complaints in a timely manner. If you have any questions or issues regarding online services we would be more than happy to assist you.