1/27/16
Horrible Customer Service
I lived in Crown Villas for a year. I found the out dated finishings and appliances an ok compromise for the cheap rent. However, I didn't know I would also have to bargain the cheap rent with horrible customer service. The leasing manager starts up verbal wars at the drop of a hat. She is quick to catch an attitude and my question is why? I consider myself to be a good tenant by paying my rent on time, No parties or loud guests and stay to myself. Yet she seems to have a bad attitude every time... I speak to her. The apartments are ok. There was a huge red stain on the carpet when I moved in that they told me. "We'll make sure you are not charged for that when you move out" instead of giving me new carpet or having the stain removed. The maintenance men are messy and even damaged my property one time. Which the manager caught an attitude with me when I reported it. Overall, I wouldn't suggest this place to my friends. Yes the rent is cheap but you're paying for it in other ways.
Review from Apartments.com
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