The Park at Vinings Apartments

This apartment complex has a major roach problem! They advertised weekly pest control, however cockroaches quickly infested my unit. I found one on my toothbrush. Multiple in my dishwasher. ON MY PILLOW NEXT TO MY FACE. One night I counted 20 roaches just in my bedroom! I put in request after request for pest control treatment, only for everything to be blamed on the vendor. They said they would change vendors and I should give them another chance, so I did. The new pest control did not come at... the scheduled time (which was important to me as it was difficult to get off work), and so I had to spend my own money to buy bug killer, bomb my own apartment, and shelter my animal from the chemicals. Even though I pay a monthly pest control fee. Finally the vendor came weekly 2 or 3 times, and I saw the cockroaches decrease. Problem solved, right? Nope. It's been about a month now, here I was thinking pest control was coming weekly while I was at work, and here come the roaches again. I again requested pest control, except now I'm being told that I'm on a waitlist for pest control. I have to wait 14 days for pest control to get around to me. "Pest control is by request only." I guess I'm buying more bug killer. Think Park at Vinings will pay for it? Probably not.

I may have the cheapest rent in the area, but I get what I pay for. Please do yourself a favor and find another apartment complex.

Also, when the property manager responds with "Please call us so we can address your issue," I want it noted that I have talked to Laz and Brandy multiple times about this. Brandy has at least been kind, though ineffective, but Laz has been rude and downright confrontational. In fact, he was actually the one who said pest control came weekly when I originally toured the complex in April. I am tired of talking to people who cannot or will not solve my problem. They obviously have not had roaches for roommates. Read More

I am amazed that this supposedly has an average of 4 stars. Maybe something happened recently with Management? But, I see other reviews of non-responsiveness. I called but could not speak to a a person. I left a message and also asked to be contacted via the website. BOTH were ignored from last Friday.

I applied for an apartment there. They haven't replied to my emails and they haven't returned my phone calls all week.
Thankfully I also applied to another place at the same time. The other place responds to emails and phone calls as you'd expect, and they approved me in 2 days.

FYI my credit is perfect and I make more than enough so be very careful if choosing to apply here, at least have a backup plan ready to go

Management is very poor. They are least bothered about the safety of the people living in this community. This is not a safe community anymore as there are lot many break-ins happend just in few weeks.

Broken Gate for months.water leaks everywhere.trash mountain for display. 3 break-ins in 1 month and management cares nothing other than rent.