Lenox Park Apartments

Professional and very welcoming experience. we’re excited to be moving into our new apartment! Thank you Jennifer for helping us to find our new place to call home.

I've been living at Lenox Park for a year now and I'm very happy to renew! They have new office staff that are so friendly and helpful. I recommended Lenox Park to anyone looking for a nice place w/o breaking my bank account.

I have lived here 3 months and can’t wait for my lease to be up. AC went out twice in the first month. Mold all over the unit. Told the office and they told me it wasn’t mold but still sent a guy over with a Clorox sprayer? (I worked for a mold company)

There is no such thing as office management. The entry gate closed on my car, scraping paint off down both sides of it. NO SENSORS on the gates. I have emailed and called for a month- still have no resolution. Asked them to review the video so... they know it’s a faulty gate (not me flying through last minute)- manager stated that she never saw the gates closed on my car? (Some would call that a doctored video)
The gates have been wide open ever since. Never need to use my code for a “gated community.”
If you have any issue- you will be IGNORED and never given higher up information. The office is just here to collect your rent. Read More

I called the office to inquire about a 2- or 3-bedroom apartment with a possible move in period of the beginning of April. The woman that answered and I had the brief discussion with via speaker phone (never advised I was on speaker mind you and failed to identify herself) displayed the worst customer service. When I asked if there was anything available and gave my time frame, she curtly responded that there was nothing available on the first of April. I then informed her that it did not... necessarily have to be on 01 April and she responded "curtly" that I could call back next week. I was quite annoyed by her dismissive tone, thanked her, and hung up. With a person like this working in a 'customer service' environment, it is a wonder how this apartment complex has any tenants. I have read the positive comments; however, these tenants must not have dealt with the employee I spoke to on yesterday. Read More

These apartments are super nice. The up keep is always done timely and is fixed to your satisfaction. Shopping real close is a plus. Nice pool and exercise room is a plus. The complex has gate and use a pin code or a laser card. Quite and well kept grounds. It is a great place for singles or a family.