12/5/24
Verified Renter
Was alright Was good because it was a single story. Rent kept getting raised and it was cheaper to pay for a mortgage on a house. Maintenance people were awesome, same could not be said for the property manager. Would take multiple days, multiple calls, multiple visits to get something remotely resembling an answer. Then half the time what was said over the phone or in person was not correct when it came to being charged or signing leases. Short summary, layout and fact it was a single story was... nice. Maintenance team was good, quick, and courteous. Property management side, not so much. Also prices kept going up.
Review from Apartments.com
Property Manager at Redwood Ankeny responded to this review
Thank you for sharing your feedback. We're delighted to hear that you enjoyed the single-story layout and found our service team to be quick, courteous, and efficient. It's great to know that these aspects made your experience more comfortable. We... continually strive to improve our services to better meet your expectations and your insights are valuable to us.