8/12/24
Poor Service
Made an appointment for a tour in advance. Agent was not expecting my arrival. The tour ended up being self guided, hard to get into the apartment, even harder to lock it up when I was done.
Review from Apartments.com
Property Manager at Boulder Ridge Apartment Homes responded to this review
I apologize for the inconvenience you experienced during your tour. We strive to provide a seamless experience and it's disappointing that we missed the mark this time. I'd love to discuss this further and ensure it doesn't happen again. Please feel... free to reach out directly. Thank you, Jadi - Community Manager - (515) 223-1642