9/11/24
Do not expect your deposit back
The complex charged me over 350.00 of my deposit, stating that the carpet was dirty when we never walked our shoes through the apt. I called and they said they shine a blue light which showed dirty. Said it was probably from our dog. I said we dont own a dog. My husband said they just ripped you off, case closed. We know for a fact when we left, the apt. was spotless, the apt. cleaner than we moved in. This is my first time ever writing a bad review.
Review from Apartments.com
Property Manager at Sun Prairie/Vista Court Apartments responded to this review
We are sorry to see that your experience with our community has fallen short of the five-star standard that we strive for. We try our best to prepare residents for potential fees upon moving out. That being said, additional charges are dependent upon... the condition of the items in your home. If you feel as though you were unfairly charged, please give us a call to further discuss our evaluation.