Watermark at Jordan Creek Apartments

Big floor plans, nice neighbors. That is all the pros of this place.

Management changes every 8 months, BAM management is a TERRIBLE corporate entity that has a slew of negative reviews in other states like Indiana. Last year, this location DID NOT REMOVE SNOW FOR DAYS. Residents were stuck in this complex due to the gross negligence of the management and corporate teams. Do not live here. It is overpriced and underwhelming.

They do not remove snow. This is very important to do in Iowa. This complex refuses to remove snow and instead leaves their residents stuck in their homes at the mercy of a vendor that this management company chose. Incompetent

I just moved in 5 months ago & I don't have any complaints. The management is the most caring and if you need something done, they will make sure it gets done promptly. They have so many awesome events at the club house as well. One night we had a movie night by the pool, there was a "chili day" in the office as well where they were just serving chili all day. They send out a "daily digest" to all the residents to keep them up to date on the news around the complex.. if there's going to be any... events, any construction going on etc. There's a great pool & hot-tub with cabanas, and I am personally a huge fan of the pool table in the game room. The apartments are just what we were looking for, Just enough space for us and our pets. I love the granite countertops, and my kitchen. Our patio is the one of the reasons why we picked our certain apartment as well because it has the wrapped our patio so we have enough space for our grill. We have so much closet space in the bedroom, that was going to be my main worry but it worked out perfect. Thrilled with my choice to sign the lease here. Read More

Great apartment complex located in West Des Moines! I lived here for a little over a year and absolutely loved it! The staff is very helpful and prompt at responding to emails and calls. The complex is always kept clean. The pool is a fun place to relax and lounge in the cabanas in the summer months. Would highly recommend this complex to anyone looking for upscale living for a convenient price!

Although this place may look nice on the outside, it was built as cheap as possible. Our apartment was practically unlivable and they refused to let us out of our lease.

The ceiling above our shower had to be torn out when we first moved in, and several other people we knew there had the same problem. The internet had to be rewired when we got it hooked up, our dishwasher broke and it took them a month to fix it, our balcony door leaked air and they refused to replace it. Our carpet fell apart... , leaving an exposed nail strip that I stepped on, and that also took them a month to fix. Oh, and maintenance barges in unannounced whenever they want. There was vomit on the steps for our apartment building for months. Parking sucks, if you have a garage they will not let you park in the lot, you have to park in your garage. They also raise your rent after a year.

New management is even worse than the previous. Milhaus Property Management is a joke of a company. They refused to even look at our lease and explain to us why they wouldn't let us out of it.

Don't waste your time here. There are better places for the money. Read More