Mallard Ridge Apartments

Deep Lake Apartaments are fantastic.The property manager Eris is also very proffesional and caring. We really appreciate that.

Halfway through our second lease and we will for sure be renewing for our third. We love to call mallard ridge our home. The space is beautiful especially if you have children or dogs. The location is perfect. Maintenance request are always done on a timely manner and everybody in the office is very helpful and polite.

Mallard has a very severe flooding problem. Patios and sidewalks flood when it rains, making access to the parking lot without sloshing through huge puddles difficult. Despite tenant complaints, management continues to ignore the problem, which has been going on for years. While management is quite willing to increase rent, they are unwilling to fix the flooding problem. Don't move here if you have other options.

Mallard Ridge property has had a huge flooding problem for years now. Not being addressed by owners. Patios and sidewalks constantly flood leaving no good way to get to parking lot without walking through water or around in the mud. Have ruined several pairs of shoes. Complaints do nothing. I would not recommend moving here as rents continue to go up, but flooding problem is ignored. Red Seal management refuses to deal with this issue, despite numerous tenant complaints, as it probably... will cost a lot to fix. Read More

Jessica is fantastic. Any problem we have had one phone call takes care of it. The maintenance people are always polite and helpful letting me into our apartment after I locked my keys in there late one night. They came within minutes and didn't charge us anything. The woman that cleans is very friendly. She always talks to me and my dog as we leave the building. They are always quick to shovel and plow during the winter and the landscaping is nicely done. Having a forest preserve right... behind us is a super nice perk. The apartments are spacious but could use some updating. The summer dies bring plenty of spiders to the porch area though. We never called the office but I'm sure something would be done. We are moving after two years here because of distance to our jobs but it is one of the hardest apartments to compete with. The area has everything you could want or need within a short drive. I'm sad to be leaving Read More