12/14/24
Misrepresentation
The actual apartment looks nothing like the photos so don't waste your time like I wasted mine. The colors are different and the paint job is horrific and no backsplash tile in kitchen.
Review from Apartments.com
Property Manager at The Element responded to this review
Thank you for sharing your experience with us. We apologize for any discrepancies you encountered between the photos and the actual apartment. We strive to maintain the highest standards of quality and aesthetics, and your feedback is invaluable in... helping us improve. Our team is currently reviewing the issues you've highlighted, including the paint job and the absence of backsplash tiles in the kitchen. We are committed to addressing these concerns promptly. Please feel free to reach out to our management team directly so we can discuss your experience further and work towards a satisfactory resolution. We appreciate your patience and understanding, and we are dedicated to ensuring a better living experience for all our residents.
Best Regards,
The Element