The Villages at Canterfield Apartments

It started off really nice I moved here in 2018, but when new management came things went downhill, no parking, bad communication, they don't fix what needs to be fixed and keep going up on rent. Lease ends at the end of august we're getting out of here.

I have lived here over a year. The amenities for the most part are nice, beautiful pool , nice walking paths. However there are many amenities that are either in need of updating or just don't work at all. Since new management has taken over , raised rents over $200 for current residents and much higher for new leases along with new fees for both. They put in zero communication effort when you try and get a hold of them. Parking is a nightmare, if you are lucky to get a spot don't plan on going... out because you'll be hard pressed to find another when you return. We unfortunately renewed and are regretting it. Will be out when lease is done Read More

I am not the type of person to leave reviews on anything; however, when I was apartment hunting I found these so helpful so I’d like to give my take on this property.

I have lived here for almost a year and I’ve enjoyed it. It’s a beautiful community. The paths, ponds, and other landscaping make it feel more like a resort than an apartment complex. The gym is nice, and the pool is incredible. With that being said, I have had problems and noticed other things not so great. During my nearly 1... year here, parking has been a nightmare. Guest parking is limited to only a few spots per building, and regular parking is a constant fight. Lots of vehicles that never move or residents who have garages who park in regular spots and leave the rest of us to figure it out. As a resident, my vehicle was towed from guest parking regardless of the fact that there was not a single spot within 4 parking lots of my front door. I had to pay $200 to get my truck back which was an unpleasant surprise the week of Christmas. The gym is nice but needs updating. The hot tub they claim to have has not been open to residents the entirety of my time here. Residents do not pick up after their dogs so expect dog waste literally everywhere. The self service car wash has not been working each time I have tried to use it. Paper thin walls and noisy neighbors. The worst part though, property has been sold since I’ve lived here and with that has come all sorts of new fees and fines. $50 to use a debit card to pay rent? What a joke. Also, the management is terrible. Zero communication effort, awful response time (if you’re lucky to get a response). Management had entered my apartment without my knowledge in the past. The only reason I found out was through a neighbor which left me extremely unsettled that the office did not contact me prior to entering. To top it off, they are trying to raise my rent over $100 / month.

The bottom line is that it’s a great location, a beautiful property, but management needs to pay better attention to guest needs and communicate better. I would have liked to stay here but it’s bringing more discomfort than it is quality and I personally don’t believe it is worth financially what they are asking for even a 1 bed 1 bath unit such as the one I am currently renting. Will not be renewing my lease. Read More

If you have more than 1 car, I suggest you find another place to live. The parking regulations here SUCK, there isn't clear guest parking you'll just see a sign with an arrow pointing but no clear indication of where it ends or anything.
Oh and guests park in resident spots overnight but let you park in guest parking overnight as a resident. You're going to wake up to your vehicle towed. Management is so slow here to act on anything as well, they never pick up the phone but they're always in the... leasing office chatting. Read More

Amenities are great, awesome staff, and we have have a beautiful upgraded apartment at a very fair price. So happy to have found this property, we looked at everything else in the area before coming to Villages at Canterfield and we are really happy we came and gave them look.