Quail Run Apartments

When we moved here in July, we were told we were getting a renovated apartment. We weren't allowed to see it until move-in day. Upon arrival, not only was it completely different and outdated, but the AC wasn't working, the garbage disposal wasn't working, the fan wasn't working, and there were water bugs in the carpet. There was a lot wrong. (Not to mention, the walls were dirty and there are lots of cracks in the molding/ counters.)They lie a lot, and can't keep staff very long. Plus, we have... been waiting almost a month for a request and no one has come. The biggest issue is when my sister was living with us, we paid 35 for the rental application and she submitted the paperwork to the office. They gave her a parking sticker and a key. Two months later she goes in to discuss an issue, and they tell her she's not on our lease! The lady lost her application and then quit. Another instance is when a worker who worked for Quail Run, who quit also, came to spray for the water bugs, he BANGED on our door and was very aggressive. This place has been a living nightmare. I do not recommend living here. Read More

At first I thought that this was a decent place; and before the new staff came along it was, but now it has become a nightmare. I would definitely say that if you don't care if you go without heat while it's snowing outside, or if you don't mind when your sink won't drain the smell of waste throughout your entire apartment because they won't come out to fix it in a timely manner then this is the place for you. I would definitely not ever suggest this place to anyone even my worse enemy. If you... have a loved one that lives here I would make sure that their apartment is up to code for them if they are unable to. Read More

The office staff is hardly ever available. They will not return calls and most of the time the office is closed. Even if someone is in the office
NO maintenance people, they all quit! Roaches, mice and bedbugs are a common problem

Rent jumps every renewal period and now they require a 13–16 month lease my renewal lease went $140.

During my stay here I was the victim of off-leash dog attacks(Management has loose pet restrictions including breed, immunizations, and background check). Ultimately my stay ended on account of bed bug and cockroach infestation as the result of neighbor hygiene leaving something to be desired. There were bugs entering through the power outlets in the walls. Do your homework and lift on the North or West side of this city

I have lived in so many apartments across US and I have never seen a property manager worse than the quail run apartments. She is a racist and does not know how to talk politely. Do not ever think of getting a first floor apartment here. The toilets overflow sewage water and it would be you cleaningit up at the end.