Show Floor Plan Details
Show Floor Plan Details
Show Floor Plan Details
The fees below are based on community-supplied data independent market research.
No Pets Allowed
23 Ratings & Reviews
11/13/24
The low rent is not worth the infestation. Mice, rats, roaches you name it, walls are paper thin and covered in holes that make it easy for vermin to get in and stay in
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Westbrook Apartments responded to this review
Thank you for bringing this to our attention. We take all feedback seriously and will address the issue promptly.
7/22/24
Only leaving one star because I have to, not because I want to. I currently have been living here going on 3 years now and this is by far my worst year ever. The mice and roaches are taking over my unit. I have not been staying home where I pay rent because of this issue. All they do is give you peppermint oil to spray (doesn’t work) and put down sticky traps. The ladies in the office are even scared to enter my Apt due to the infestation. My unit is very clean. I have nothing but traps and rat... poison down all around my apartment and it’s very unpleasant to see. Everyday I come to check on my Apt there is a mouse caught on a trap. Sometimes more than one caught on one trap. Let me mention I have seen them roam around also while present in the home. They do not answer the after hour maintenance line & if they do, they still will not come out. Living here has been very stressful. The living conditions are unsafe and inhabitable. Save yourself the headache. Definitely not worth what we are paying.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Westbrook Apartments responded to this review
Asha, on behalf of our management team, I would like to apologize for failing to exceed your expectations during your lease at Wesbrook Apartments. I understand your frustrations and I would like to speak with you regarding your concerns. Please feel... free to contact me directly at customerservice@dynasty-properties.com. Thank you!
12/1/23
It took a full month just to move in and once moved in there was mold exposed wire and cracks in the ceiling not to include food outside of the units. When I brought the concern to the management office they lied about the conditions so now I have to go through a lawyer to get out of the contract
Review from Apartments.com
Property Manager at Westbrook Apartments responded to this review
Thank you for bringing these concerns to our attention. We apologize for any inconveniences you have experienced during your move-in process. We take these matters very seriously and are committed to addressing them promptly and effectively. We... encourage you to reach out to our management office directly to discuss your specific situation further. We appreciate your feedback and will use it to improve our services.
1/7/20
It is excellent to me because, I have never had a problem with Westbrook, and I am very comfortable there
Review from Apartments.com
6 People Found This Helpful
Property Manager at Westbrook Apartments responded to this review
Thank you for taking the time to leave us this glowing recommendation. We are thrilled you chose Westbrook Apartments and have been provided 5-star service from our stellar team! Let us know if there's anything we can do for you going forward. Have a... great day!
11/4/19
Terrible apartments. I recently moved out of Westbrook because I just couldn’t take it anymore. The walls were so thin, I could hear my neighbors conversation from my bedroom. Maintenance is terrible . When we first moved in, nearing Winter, we didn’t even have a furnace. We were freezing for almost a month . When they did bring a furnace it was old and rusty and the guy dragged it through our living room leaving a nasty stain. When we asked about the stain he tells us “Yeah your best bet is to... get it professionally cleaned, they won’t send us back out here to clean it.” SO UNPROFESSIONAL.. Once we did move out, we were fined 424 for “carpet replacement” ! And the office manager says there is no way she can change anything so we were forced to pay it. I can keep going on and on about how terrible our experience was there.
Review from Apartments.com
13 People Found This Helpful
Property Manager at Westbrook Apartments responded to this review
We are sorry to see that your experience was not what we would have wanted it to be. We are fully committed to providing our residents with the best possible living experience and the service they need to have that. We would be more than willing to... discuss your experience and what it was that you were truly unhappy with. Feel free to contact our staff when you are able either in our office or over the phone at (219) 949-7917. Thank you.
Showing Results 1 - 5, Page 1 of 5
Shoppers will appreciate Westbrook Apartments proximity to 5th Plaza, The Commons of Route 20, and Clark Road Plaza. 5th Plaza is 1.3 miles away, and The Commons of Route 20 is within a 30 minute walk.
Living in Gary provides easy access to Chicago Midway International, located just 47 minutes from Westbrook Apartments.
Open 9:00 AM - 5:00 PM Today
