7/6/21
Horrible communication
Impossible to get a hold of, waited a week to get my AC fixed and never heard from anyone, eventually put in a new request. Every time I call or email I never get a reply. I haven’t lived here a year yet and am on the 3rd time of my AC going out.
Review from Apartments.com
4 People Found This Helpful
Property Manager at The Fairways at Valle Vista responded to this review
Dear Katelyn,
Thank you for taking a moment to share your situation with us. It is clear we did not give you the service level we pride ourselves on providing and are sorry for this lapse. We would appreciate it if you would contact us at (317)... 884-8411 so we can better understand how this occurred and how we can improve your experience living here.