11/5/24
tobacco
These apartments are heated and cooled by airflow, and once I switch it on my apartment smells tobacco. I inhale tobacco when I eat, I inhale tobacco when I read, I inhale tobacco when I sleep. I wake up in the night because of the smell of tobacco, I am coughing all the time, and my day is broken. I am not able to work. The management ignores me. I am slowly dying here.
Review from Apartments.com
Property Manager at Colonial Crest Apartments responded to this review
Thank you for bringing this issue to our attention. Our team inspected your unit and neighboring apartments but did not detect any tobacco odor. As part of our strict no-smoking policy, residents are required to smoke only in designated outdoor areas... , and your neighbors are complying with this rule. We understand that outdoor smoke may occasionally enter through open windows. To assist, we offered you the option of relocating to another unit, which you chose not to pursue. We are committed to maintaining a comfortable, smoke-free environment and will continue to monitor the situation. Please let us know if there is anything further we can do.