The Monroe Apartments

I lived at the Monroe apartments for 2 years and it was my first apartment at 18 years old. Absolutely terrible experience. They are roach infested, the AC always breaks and they never fix it in a timely manner or offer window units. Black mold behind the shower as well. I was so sick staying there. Managers are very rude as well. Please find somewhere else.

I come from a property previously where my neighbors were screaming through the apartment. Not here though. its super quiet almost eery in a sense. I prefer this over the city any day. I haven't had any issues with pest control as they just came on Wednesday and the office staff is great. So far I give a 9 out of 10. I only do this because I wish there were more restaurants on the street its at. There are a few but I have to travel dow to them. Wish they were closer.

I'm so happy with the new management company!! The previous one didn't answer the phones nor talk at the door. I love the leasing agent and new manager I met today. Thank you for all your help!!

The property is immaculate! There are great shops and restaurants nearby.

Where to begin…
There are bugs in the townhomes and apartments. Including roaches!
Management is super rude to speak to, they always respond with an attitude or as if you’re bothering their day.
Trash is always piled in the dumpsters, they are never consistent on having it taken out.
The units are old and falling apart, dishwasher leaks, cabinets under sinks falling apart.
Washer and dryer facility is gross. They never clean it and the machines are constantly broken.
The pool is RARELY... open because “no one is here” meaning they force the kids to play in 100+ heat on the weekends because they don’t want to open it. (Hours are supposed to be 10-10 but it’s never opened for more than 3 hours IF they decide to be here)
They don’t care about their community or residents here, they had no issue towing countless homes vehicles for little petty reasons like expired tags, or the vehicle looking rough. Even though their entire units look ran down and rough, they care more about our cars than the units.
This place could have so much potential if other people ran it and CARED about their residents.

So basically to sum it up - RUDE office folks, pool is never open because they refuse to be here, BUGS IN UNIT, washing facility is gross, and you can hardly get a hold of anyone because they treat you as an annoyance. Oh and they’ll tow your car before they do something nice for their residents or good for their units.

The only reason these sweet families stay, is location and price. But even then, the price needs to decrease due to how poorly this place is ran and how much they make their residents suffer Read More