Cumberland Pointe Apartments

Most disorganized management I’ve ever dealt with. No one is on the same page at all. I was told one thing by two past office employees and upon move out was told something completely different and being surprise charged for something that a past employee had adjusted in their system. Don’t trust anything anyone who works there says because it won’t line up with the next employee. Their turnover rate is crazy as well, probably due to the disorganization. Both people who had told me one thing... while I was living there and fixed my account in the system were gone by the time I moved out so they weren’t there for the other management to check with. I only lived there for 9 months. Read More

I've lived in two different apartments in this complex since 2018 (moving from a one-bedroom to a two-bedroom) and I'm a big fan of the large layouts (I've got large furniture that I have no issue fitting into this space). Parking is never too bad, even if you have guests coming over. The private entries into the apartments and screened-in patios are something that I am a big fan of as well. Repairs are always being done to keep the complex in good shape - like repaving roads and redoing the... screens on patios when needed - which is something I also appreciate. The office and maintenance teams here are really great and personable. I've had maintenance come out for emergencies on weekends and they're always helpful. The property manager is super wonderful and has always been transparent and helpful with me when it comes to things like renewing my lease and where I'm at on getting some complicated maintenance done - and she recognizes the tenets which, to me, shows she cares. Even the support phoneline staff is friendly! Read More

The maintenance crew takes forever to get any work done and when they do come they still don’t fix the issue. I’ve had a broken dryer since I moved in. Plumbing issues and the staff is HORRIBLE! Don’t waste your time with this place.

Lived here for two years and unfortunately I cannot recommend this complex. Go somewhere else if you want to rent in Noblesville. Lejla is the only competent staff member. Grass is always a jungle and parking is a mess.

I should’ve known from the start that this place was unprofessional and sleazy when they gave me and my roommate a *decent* rate for a 2 bed 1 bath, only to come back (their office was closing, was told to come back next day) THE NEXT MORNING to sign in it and they jacked up the rate another $150. Moving on, they’re very unclear with the moving out process and have terrible communication skills. I thought I like the staffing here but literally NO one wants to work with you on any type of issue.