WaterCrest at City Center Apartments

Staff are an issue they don’t reply to residents or issues don’t respond to calls or emails even the managers, office hours are not always kept really poor residential care.

If you’re considering leasing with WaterCrest, please weigh your other options, especially if you’re an out-of-towner like me. Yes, the complex is aesthetically appealing inside and out but don’t get blinded by the aesthetics. I had to make many maintenance requests throughout my duration (a little less than a year). Silverfish ran rampant, and many other bugs in the hallways due to trash being left out for days. Parking was also an issue. You have to fight for a parking spot every day. My main... complaint was the noise. I lived on the second floor, which allowed me to be consumed by noise all day and night beyond the “normal apartment noises.” I had inconsiderate neighbors below my main bedroom who would open and close their garage 15+ times or more within a couple of hours. Compared to the neighbors below my other bedroom and living room, I would barely notice they were coming or going. The neighbors would also start their motorcycles inside the garage below my main bedroom. Above me was a family with two large dogs. The dogs would run back and forth throughout the apartment. The owners had no control over them.

These two issues would allow my apartment to shake. I made numerous complaints to the leasing office/manager. I provided video footage and time stamps of the incidents occurring for months. Neighbors below me were retaliating, and I no longer felt safe or had peace of mind. Management gave me the option to break my lease early because it was nothing more they could do after all my complaints. However, I wholeheartedly believe they only gave me that option so that this issue wouldn’t turn legal. I genuinely feel sorry for the individual(s) who leased that apartment after me. The entire experience was a nightmare. Read More

I've never lived where the maintenance crew was do quick to respond and complete the task quickly.

Beautiful grounds, quick maintenance help and knowledgeable, efficient hosts! Thank you!

My interactions with the office staff have always been positive and professional. The service work in my apartment was completed way faster than I expected. In addition to repairing the blinds, the service technician checked the battery in my Latch and made sure it was fully charged for me. Thanks for everything!