7/17/24
DO NOT LIVE HERE!
Do not live here. I NEVER write reviews, but holy cow if I can save someone else by telling them to stay far away from this place then so be it. Management is unresponsive - and charges fees without notification or explanation. Staff is never available, doesn’t call, email, or message back, and maintenance requests take on at least a month to get LOOKED at. Not to mention, the amenities were unusable the extent of my year long lease here. They are ignoring my attempts to get my deposit back and... instead have left a list of charges I’m supposed to pay-even after clarifying with the office several times the amount left to pay. Mold in the shower, broken appliances, and unreliable management really ruined the experience of living here.
Review from Apartments.com
4 People Found This Helpful
Property Manager at The Lakes at Lionsgate Apartments responded to this review
We’re saddened to learn that your experience has not been a more accurate reflection of the positive living situation that we strive to offer. We try to fulfill all maintenance requests promptly and efficiently, regardless of high volume. We’re sorry... this was not your experience. We try our best to prepare residents for potential fees upon moving out. Additional charges are dependent upon the condition of the items in your home. If you feel as though you were unfairly charged, please give us a call to further discuss our evaluation. At your earliest convenience, please get in touch with the office so we may have the opportunity to discuss your concerns in more detail.