Addison Park Apartments

7/3/23 FIVE MONTHS LATER I have baseboards and the carpet cleaning crew came through. Still no contact from anyone in the office, including to let us know about the cleaning crew. Good thing we were home!

5/23/23 My carpet and baseboards are still not fixed from the leak/mold issue! Still no one from the office or whatever corporate entity has reached out to maybe make this ordeal right.

4/13/23 Noticed how they haven't responded to my review, btw. The wall has been fixed and is in the process... of being painted. Next up, the moldy carpet.

4/5/23 The leak has finally been fixed. Now I've had a hole in my living room wall FULL OF MOLD for two days and vague promises of it getting fixed 4/6. No one in the office will answer the phone and the voicemail is full.

3/29/23 I've had a leak and mold since FEBRUARY.

8/21/22 The power in my unit shut off. We called LG&E, who said the problem is on Addison's side. We called the emergency maintenance number, it went straight to voicemail.
14 hours later, maintenance shows up. It was a flipped breaker.
I went to the office. The emergency maintenance number going to voicemail is a known recurring issue. (Why not be proactive and make sure it works daily? Just call it at 5pm and make sure it works.) They tell me to contact my renters insurance to get reimbursed for my groceries. I contact my insurance. They won't cover because it's under my deductible. I go back to the office. "Nothing we can do." I had to fight to get a credit on my account for the cost of my groceries. Read More

This apartment complex is the worst I have ever lived in. the first two months I moved in my heat was out my storage door was broken. the kitchen stove fan was broken the drawers were broken. They will slam you with fees and not give you a reason why but they make you pay them. I had to pay a $3oo credit approval fee and they won't tell me why i wasn't approved and i have prefect credit prefect rental history. they slammed me with this fee 2 months after i moved in. The management is the worst... management I have ever dealt with. I wished I never moved here. Read More

The roaches and the staff have something in common they’re horrible and rude please don’t move here it’ll be the worse experience ever!

The roaches and the staff have something in common they’re horrible and rude please don’t move here it’ll be the worse experience ever!

I went by this place after speaking to them the day before made appointment. When I got there the staff was causing in the back offices with each other. Had kids running around playing " I guess they ran a daycare in there too " I was told I didn't have an appointment , but she showed me a paper with pricing on it. I asked a few questions, she became very rude on answering them. I'm not understanding why . But that just told me that was not the place for me to live. Thank you for the heads up.... Did not want to deal with staff like that. Read More