8/18/22
Poor Overall Experience, Falling Apart, Unfriendly
Absolute garbage. That is the consensus among all the tenants I knew there and still do. This is a C- property. I would highly discourage you living there, and would never recommend. It has been going downhill and is now there. The amenities rarely work or are satisfactory, usually dirty, unable to get in broken gates and doors, pool is gross and unclean, exercise room usually has no cups or water and air is rarely on, rusted areas, broken steps and concrete in my building and all over the place... , full of bugs, mice in the garages, bird and wasp nests everywhere in the buildings, not very updated for the price paid.Dumpsters overflowing and not working, stinks everywhere. Internet bandwidth seems to be spotty. ‘Dog park’ is hilarious. While I rarely ever asked for any maintenance, there were constant toilet and garbage disposal issues, which were never replaced, just ‘fixed’ a handful of times. Good location, but not worth it. The new staff is extremely impersonable and rude and uninterested. It’s embarrassing to watch and atrocious, even to older residents. Even the staff that live there have moved away. After living there almost 9 years, never missing a payment or asking for any updates or anything, being a profitable tenant, through the pandemic, etc., they still treated me terribly and asked me for more money upon moveout, even though they’ll need to make updates and I left it in very good shape. Would not recommend. 1/10. Stay away, it is not a good place to live. You’ve been warned. It is a complete and total money grab. So many other better options with much more value.
Review from Apartments.com
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Property Manager at Crowne at the Summit responded to this review
Hi-Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to 502-339-4695 so we can rectify this issue.
Sincerely,
Crowne Professional Management