Haven on Tucker Apartments

First off the apartment complex outside is very beautiful, the maintenance guys are excellent,but the apartment hallway is gross n spider has taken over it, place it has a nasty smell. When we first moved in no one cleaned or sprayed our unit for insects there was huge dint on our fridge, dishwasher was rusty plus there was cat hair everywhere. And went to complain and there was no manager here. Plus the overcharge for nonsense on your rent i would not recommend this place. Overpriced for no... reason, not even playgrounds or activities for residents Read More

I love my apartment, very spacious and its very secured. Love the attached garage that connects direct to my apartment.
Management has been great, anytime I have put in for anything to be fixed it was corrected the same day.

A year ago, I accepted an internship in Louisville. I had 2 months to search online for a safe & quiet complex and had never been to KY! After searching & numerous phone calls to apartment staff, I finally decided on Haven. I could not have picked a better place to call home for a year. Although I'm moving back to my home state, Haven has been a great place to live. Everyone is friendly and maintenance was always at my apartment the same day I did an online service request.

Worst property management team I’ve ever encountered

Management team never answers the phone, cant keep a maintenance person on staff they quit, office workers all have different answers when problems occur. They have a centipede and spider infestation. Although the say that were y spray ever two weeks I work from home and when they were suppose to spray they never came. When I called Management they said my apartment was over sprayed. Since I work from home and the big spray company would not show up when scheduled their claims were false and... complex would not fix the issue. Apartment had drainage issue where water would accumulate on my patio and the pool of water would get up to my calf and get about a fourth if an inch from coming into apartment. Managent said it wasn't their problem because it was still under builders warranty. They said if it came into apartment to call. They would not even provide sand bags. Apartments look beautiful but if you have any problem don't expect any managment to act accountable or fix the issue. When a tenant across the hall moved out 2 mattresses 2 box springs and 2 bed frames remained in the hall even after calls. They said they would remove them. They were still there in the hall when I moved out. Do not rent at Haven on Tucker for their rental prices are high and their service yo renters is low. Good luck to anyone who chooses to live there. After 1st year rental price went up 330.00 if I were to renew. Needless to say I did not. Over 8 families moved out during the time frame I moved out. Speaks for itself. Never rent there. Read More