1/3/23
Had some Issues for a bit, but the New Manager shows he ACTUALLY CARES!
I have lived here for 5 years now, and just prior to my lease coming up for renewal, the Owners finally did something right and Hired Jamie as the Property Manager. He is the first Manager in 5 years to show he actually cares about the Property and More So he cares about the residents. This guy has been seen picking up trash day and night, walking the property replacing light bulbs and even picking up dog poop. I had an emergency on a Saturday late night and when maintenance didn't come to my... repeated calls, Who showed up? The property manager. I was so shocked and impressed that a manager would come out to try to make it better, I immediately called off my new apartment search and signed another years lease! This guy was amazing!!! It still makes me annoyed that the person I have has to deal with since the disaster of hurricane Ida, that calls herself the 'assistant manager" is still in the here, and every time I call the office, she seems to answer the phone in her snarky tone, and is so rude everything I call, but as long as Jamie's still in charge, I know things will get done. I have heard that renovations will be starting again and can't wait to see the new improvements that will be done to the interior of the apartments, and plan to put my name on the list to move into one when they are ready!
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Villa Du Lac Apartment Homes responded to this review
I would like to thank you for taking the time to review your experience here at Villa Du Lac where we strive to provide the best living experience for all of our residents and I am happy to see that I have been able to change some of your opinions in... regards to the operations here at the property. I am sorry to hear that you have had experiences that were not so favorable in the past, but glad to read that you are renewing your lease and I look forward to continuing to be the property manager you expect and deserve here at Villa Du Lac. If you need anything from us here at the office, please reach out to me directly at 985-690-4141 or email me Jamie.Bellayuto@Morganproperties,com