5/25/23
Run for your life! Nightmare on Elm Street
Poorly run. 30-90 days for repairs. Waited 2 years for a concern and it was never settled. Staff are ignorant and rude. Maintenance admits they are putting in bathrooms they don’t know how to repair. Heat broke in the building for the entire week of Christmas - hallways were freezing and electric bill nearly tripled. No apology - nothing. Poor landscaping. Missed 2 storms this past winter - cars parked in the snow for several days. Appliances are bargain basement - not good quality. Lots of... smoke and mirrors.
Review from Apartments.com
Property Manager at The Commons at Boston Road responded to this review
We're disheartened to see that you are unsatisfied with your experience and would like to discuss some of your concerns in person. We want to look into any pending maintenance requests that we have on file for you, and also have a conversation with... you about how we can improve this aspect of your residency. Please visit our office at your earliest convenience. We look forward to ensuring excellence moving forward.