11/5/19
Run by a merciless office manager
This property is stunning, UNFORTUNATELY the office manager Kelyn is extremely unprofessional. I was in an unfortunate roommate situation and during the dissolution of our lease i found out she had been lying to me about the actual circumstances. I have multiple emails with her stating that there were no payments made by my roommates and the eviction process would be starting soon so she needed me to sign a roommate release form. Come to find out, this was an entire charade made up between my... two former roommates and her. Thankfully i trusted my gut and did NOT sign anything until my belongings were moved out of the unit. If i had signed that release, i would have legally had no right to that apartment, and my spiteful ex roommates would have not only succeeded in leaving me with no where to live, but also confiscating all my belongings, literally leaving me with nothing. Email after email i was assured that i was to come in and “help me not get any penalties or eviction on my credit”. An office manager literally wrote untruthful emails to me almost costing me everything. Please be aware that if you rent in this building it is run by an extremely unprofessional office manager that may or may not be telling you actual truth, and has no compassion towards knowing someone might be left without anything- because money talks of course. It’s too bad because this building is very clean, amazing Maintence service and beautiful views. Would NEVER recommend to anyone.
Review from Apartments.com
9 People Found This Helpful
Property Manager at Axis Admiral's Hill Apartments responded to this review
We regret to hear that you had a negative experience with us, but would appreciate the chance to turn this around. We would like to have a better understanding about this situation. Please reach out to us at (617) 887-1700 at your earliest... convenience and we will do our best t o resolve this with you.
Sarah McNeely
Senior Manager