5/16/24
BED BUGS
My lease started 9 days ago and I am already looking for options to leave. The building is infested with bed bugs and management is extremely slow to respond. I've been forced to sleep in hotels in the meantime. My bed is ruined and I am incurring huge costs daily to deal with a problem they introduced to me.
This is the worst rental experience of my life.
Review from Apartments.com
Property Manager at Imperial Village Apartments responded to this review
Dear John,
Imperial Village prides itself in its exceptionally quick response to all maintenance requests! Our team of Professionals determined that there was no infestation here and whereas you were the only party to see 2 dead insects. Please... contact the leasing office at 508-842-8846 as soon as possible to finalize your refund whereas you have not responded to our attempts to reach you.
Ann Marie Beaudry
General Manager