6/11/24
Bad manager and poor construction
First, we chose a different apartment in the building because it had a lower price. However, we were later informed that it was a mistake and that the apartment was already occupied. As a result, they offered us a different apartment with no sunlight at a higher price. Since we were in another state, we accepted the offer virtually. It was a terrible experience. Additionally, the building materials were of poor quality, and only the common areas were nice. Our car was fined $500 in the parking... lot because we forgot to update our license plate information in the app after getting a new license plate. Furthermore, the suite was infested with flies. I do not recommend it.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Axel Brewers Hill responded to this review
We apologize for the confusion with your apartment selection and any inconvenience caused by the switch. We're sorry that the unit didn't meet your expectations and for any issues with building quality and the parking fine.
Your feedback on the fly... infestation and other concerns is important to us. We're working to address these issues and improve our services.
Thank you for sharing your experience. We hope to have the opportunity to better serve you in the future.