8/20/22
Leasing office will mislead you.
Call the office and check the most recent updated info right before your visit. If not, leasing office lady will say “Oh, it just went out this morning, I was trying to send you an email 30 min ago, but I didn’t because it is such a short notice. Instead, we have a different unit that you don’t like.”
I’ve had this happen twice now with no attempt from her to reach out ahead of time. So we basically just wasted our time.
She will do not come out from her office and wont really greet you.... Basically it seems like she just wants you to go.
I hope you guys can save up your time and fuel with this tip.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Eagle Rock Apartments at Columbia responded to this review
We appreciate your feedback and value your interest in our community, although we are disappointed to hear you have not been satisfied with your experience. We have escalated this matter to our Upper Management Team for review, as we would like to... gather more details about your experience and work towards a positive resolution with you. If you would be willing, please reach out directly at (516)586-8299 to discuss these matters. Thank you for taking the time to leave us your review and we look forward to hearing from you.