Kingscrest Apartments

We moved into Kingscrest in2017. At the time it had a different management company than us current.
We moved out 4 years later.
The change over in companies was basically smooth and didn’t impact our experience too much. Staff are generally helpful and patient. The maintenance department was responsive and early on our A/C went out. They had an emergency unit in place until they could get us a new heat pump. All in less than a day. For a 400+ unit property I call that pretty... amazing.
Our move had much less to do with them and more the changing needs of our family.
During Covid they obeyed all the directives and management did what they could to alleviate any financial hardships. They worked with local authorities to help tenants with back rent. So we have little to complain about. I would have given it 4 stars but I felt like in the last year the company ( not the management on site) tried to use intimidation tactics for those having financial difficulties due to Covid. However when I reminded them of the law and how things actually are they backed down.
So yeah like any Company they do what they can to get a profit. But it’s a very safe and quiet area and many things are close by which is helpful.
We never had issues with bugs or spiders. And in general they did a very good job in keeping the outside clean and looking respectable. So yes it’s a good place to rent just be sure to read everything and know what you are signing. The office staff is friendly and the manager does listen and responds positively.
So why isn’t it great? Compared to other units in town there are better layouts and more in living space amenities. But if you need a place to be for a while and your needs are met by basic layouts, it’s very good.
I suspect post Covid it will get better. Read More

This place has an infestation of spiders & other types of bugs! Instead of renovating the outside & trying to make it "look" nice so they can rent out more properties; they need to hire the best exterminators to deal with the horrible bug problem they have on the inside. I've lived there for 2 years & have seen every kind of insect you can think of. It's totally unacceptable to charge people that much rent & have them living in spider infested apartments. I kill at least 2 spiders a day. Who... wants to walk into their bathroom & see a huge spider in the sink or shower. Or on ceiling above you when you wake up. Thank God I move next month! What a complete nightmare!!! Read More

My experience has been horrible.

Typical bait and switch tactics.

They have separate trim levels that equate to $150 price differentials.

Rent prices change on a daily basis.

I did the credit check; passed.
Two weeks later I went to submit my $300 deposit and the apartment wasn’t available.

Waited until an equivalent apartment was available. Sent in my deposit and had a quotes rent. Now when I get finalized paperwork. The rent had increased by $150 and all of the associated fees... and deposits are now higher.

Apartments.com has prices listed cheaper than their office staff.

This is very shady. Read More

I moved here in March 2014 and have loved it since day one. The apartment complex is very clean and in a very safe neighborhood. The management team is very friendly and know residents by name, which I think is very nice. The amenities are great (small fitness center, business center, pool, playground, and tennis courts). Each apartment has its own washer, dryer, dishwasher, balcony or patio, and walk in closets. Very quiet friendly neighborhood

I have lived here in this aparment complex around two years now. The location is great for the access to highways, stores, downtown Frederick, and trails/parks. The area where this apartment complex is located in is great for those who look for a family lifestyle. It is a very quiet area. When I was looking for a place to live in Frederick, MD, this apartment complex is one of the cheapest locations that actually have a dryer and washer inside of an apartment which is one of main keys to my... decision of living in this apartment complex. The type of amenities this apartment complex offers based on the monthly rent amount is great. I actually could afford to live in another apartment complex which generally is more expensive but I do not think it is worth to pay more than a person should pay monthly for an apartment so I am generally satifised with what this aparment complex offers to everyone in generally. If you are looking for an apartment that you could save a little of money generally when you compare to other apartments based on the type of amentities this apartment complex offers, this is definitely a place where you should consider to do that.

One thing I wanted to mention is... For me, this is a great location to have an access to nice parks and trails. There is a great, simple trail that is located right arcoss the apartment complex and by the elementary school. It is great because people could excerise by walking, running, riding a bike, walking with dog(s).

Also, if you were wondering about the utilities for this apartment complex, it cost $35 flat fee for water and trash only as of 8/30/2015.

Of course, there are always a couple of negative issues for every apartment complex. The main issue I have with this apartment complex is the maintance requests. I have experienced several issues that I requested the maintance staff to come and fix/take care of. I could be wrong but I noticed that they sometimes don't have enough people on the maintance staff to be able to address all requests quickly enough. Based on my experience, they sometimes come quickly (within 24 hours) to fix the issue but other times they come like one week later to fix the issue. I guess it all depends on how critical a request is. If you are one of those people who are time-sensitivity when it comes to fix the issues, this apartment complex might not be the right place for you. However, I am really satisified with the way they are able to fix the issues quickly. Read More