The Hamptons at Town Center Apartment Homes

Place is poorly managed. Got shown a brand new apartment they told me the one I applied for would be the same and when it was time for move in day they gave a Dirty apartment with a bad roast infestation. They tried to fix the situation by putting me in a dirtier apartment! They do not come when you put in a service request they just clear the ticket out and mark it as complete

The apartment complex is quiet and secure with friendly residents. Most people pick up after their dogs. The office staff are unresponsive: they often hang up on callers, divert your call to someone's voicemail, or take a message. They have never once called me back when they said they would. The check-out inspection was non-existent: they told me this was due to the pandemic, but then they refused to share the checklist with me showing the results of their inspection.

I lived at the Hamptons for ten years. In all my life, I had never, ever been late on my rent until my final month there. Due to a car accident, I was unable to work. I went into the office to speak to them and told them about my situation. They told me that since I was a tenant there for so long and had never been late, they'd work something out.

After I recovered, I returned to work. They told me that they'd give me two weeks to pay. Right after I paid (mind you, I was two weeks late), I... received a notice that they wanted to take me to court for failure to pay rent and, on the notice, they falsely claimed that I had not paid in 4 months! When I brought the notice to their attention, they told me that it was filed in error, that I should ignore it and that I do not have to go to court since I was fully paid up. I asked them to provide me that statement in writing, but they refused!

Meanwhile, they are always behind on repairs. Over the years, I eventually gave up on them and figured out a way to manage without all the amenities they advertise. I pay for my own gym membership, their gym key does not work and the equipment is always broken anyway. I also drive to use a laundromat (their washing machines keep breaking and flooding, their dryers don't always work, the laundry cards keep getting stuck and it's took much work to get a refund). Finally, my dishwasher does not work, so I wash my dishes by hand. I make maintenance requests, but their fixes never work. I put up with all of this and they are ready to try to ruin my life the first time I am EVER late on rent?

From the first time I walked into that office, I just knew that something was off about the people in there. I should have trusted my gut.

While it's true that I was late on my rent, had I known that they were not going to honor their promise, I would rather to take out a loan even at high interest.

Do not rent from these treacherous people! They will ruin your life. Read More

The proper manager is never available. Neighbors were great until this year. My new neighbors are absolutely dreadful. They hang out on the steps all hours of the day smoking weed and trashing the property. I called the rental office and they have yet to do anything about it. I told them I want to leave and they want to charge me to break my lease. How crazy is that? Why should I have to pay when I am being forced to leave because of the conditions?

Stayed here for two year , only moving because of military obligations. The staff and crew were awesome especially Shannon. Would definitely recommend it