Rock Creek Springs Apartments

I spent about 3 years at Rock Creek Springs, and I can honestly say I was satisfied with my experience there. I was looking for a place that offered me the most for my money, and they delivered. The neighborhood is quiet. The apartment complex is also extremely well located. It is close to every important amenity in Silver Spring (Giant grocery store, Starbucks, dry cleaning, Self-storage place, Red line metro station, restaurants and nightlife on Georgia Ave...all are literally in walking... distance). Staff does a great job assisting tenants and maintaining the property. Management was very responsive and ready to assist in any way they can. I also very much appreciated that .maintenance staff was quick to respond and quite effective in fulfilling service requests. I had no complaint whatsoever and no regret!! My appreciation to the staff there, both management and maintenance! In terms of value, I believe Rock Creek is one of the best. Read More

I lived here for two and a half years and really liked it. The office personnel were always helpful and the maintenance crew fix things quickly. You can walk to Downtown Silver Spring which has a lot of great restaurants, bars, coffee shops, and other great things to do. The metro is 10 minutes walking from the apartments, and high is convenient if you want to go to DC. I really recommend them if you are looking for something affordable near DC.

PROS:
*In-unit washer and dryer
*LOCATION
*Lots of windows/natural light
*Parquet floors
*My only utility bills were electric and internet, which was simple and convenient
*Maintenance staff were quick to respond to requests and helpful
*OVERALL: Would recommend. Contact Noah in the leasing office for a tour (I did my tours with him.)

CONS:
*The only climate control is via wall units. My one-bedroom apartment had two units to heat and cool the entire space. One unit was in the main living... space to heat or cool the living and kitchen area, and one was in my bedroom. The bathroom had NO heating or cooling.
*When I first moved in, the windows were not properly installed, and it took several weeks to address the situation and prevent major drafts. After the window situation was addressed, I hung plastic to help insulate the windows and preserve heat. The buildings are older, so maintaining a comfortable temperature during hot and cold months is not as simple as in buildings with more modern insulation.
*The leasing office was not always timely with sending updates/notices. I would work from home and be startled by hammering and other hallway maintenance right outside my door. Maria in the leasing office also often referred to the hallway maintenance as "renovations," which concerned me. Painting the wall or bannister does not count as a renovation. Changing my ornate door knocker out for something different isn't a renovation. Read More

My wife and I lived here for about a year and were very happy with the overall experience. The pros:
- Friendly staff, both front office and maintenance.
- Utilities: Wash/Dryer/Dishwasher/AC/Pool/Gym.
- Close to Giant/Target/Metro/Downtown. Easy to commute to DC or elsewhere in DMV.

The cons:
- The parking lot sometimes get full and if you arrive late at night, you might have to park on the street. I got a ticket once because I forgot to move it in the morning.

I moved in here at the end of January and it’s been a cavalcade of problems nonstop. When my partner and I first tried to sign our lease we were both given different copies that had different rent amounts in the document. When we asked what the actual rent would be, both of the copies were wrong and the rent was even higher than when we first applied. They claimed it was because the unit was renovated. Because the difference was around $100 we decided not to fuss about it.

When we arrived on... move in day, several of the renovations had not occurred and we were only told after we picked up the keys. The office claimed the renovations would be finished quickly so we decided not to fuss about it.

It’s now March and the renovations have not been completed. We have been paying full price for this unit for two months and we are just now slated to get our countertops replaced this week. I had to peer into other peoples apartment windows to see that our cabinets were not replaced and other renovated units had nicer cabinets. That wouldn’t bother me if we weren’t paying extra for a renovated unit. Our washer door was broken before moving in and they replaced the unit last week, just for it to start leaking all over our kitchen.

I have pretty bad anxiety and the amount of uncertainty and maintenance workers showing up unannounced while I work from home has frayed me to the point of causing problems in my ability to complete my employment duties and live my life. I come home and cry nearly every day because this whole thing is stressing me out. I don’t feel at home here because I constantly have to move things out of the way for maintenance and have them in my space. I’ve already considered breaking my lease but I can’t afford that and the costs of moving. The last 7 weeks have been hell for me and I see no end in sight. I’m hoping that by publishing this review, someone from upper management will attempt to make things right with me. I doubt that will happen. I would not suggest signing a lease here. There are other options at similar price points in this area. Read More