Westchester at the Pavilions Apartments

This complex USED to be great, but in the past two years or so, it has gone down hill. So called secured buildings are no longer secured--haven't been for more than two years now. People off the street hangout, smoke weed, and sleep in the buildings. Management is a joke--they claimed the doors would be fixed by early this year, not. You inquire about when the doors will be secured and you can never get a straight answer, yet they increase your rent anywhere between $400-$700 (probably more)... if you decide to renew. Maintenance is pretty good, and the outside grounds are kept up. The front office staff is great, but that so called manager needs to be replaced. She only returns calls when told you're going above her or threatens to call an attorney. They tell you what they need to get you in, but once you're in, you will see things for yourself that will have you rethinking your decision. RUN, don't walk, as fast as you can AWAY from this place.
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I loved in this complex for ten years and the staff gf the apartment was very friendly and helpful in all situations. The assistant manager Alexis was always very professional and knew all of my information making my interactions with the office amazing. I would recommend this complex to anyone one in my close contact.

Trash valet is the worst! Residents leave their trashcans in the hall area with trash in it for days. Management never walk the property and can care less what the residents do. The apartments are nice but Management is the WORST ever. The community is nice, however is going down fast!

If you want to live in an overpriced, dangerous, drug-filled, landfill this is the perfect place for you. If you are a sane person STAY AWAY. Residents buy and use drugs blatantly in the parking lot. I've watched people take the garbage from their house and throw it over the fence into the woods, or better yet just take a few steps out the building door and drop it on the ground. While walking my dog I saw rats eating the garbage that people leave everywhere and when I contacted the office to... inform them they said, and I quote "yeah there's really nothing we can do about that". The walls must be made out of paper. Every night we can hear the couple above us arguing and screaming at each other and we can hear every word they say. And don't contact the leasing office for any problem you have because the office manager Krystal will do everything in her power to make sure you have the worst experience possible. Oh and a women was robbed at gunpoint in the stairwell a few nights ago. The absolute WORST place we have ever lived. Read More

We moved here after having to terminate our lease at another community (after 1 week!) and this was our first choice. The community is well kept, secure, plenty of amenities and doesn't have crazy parking rules. There's also ample parking space. The consultant, Khadijah is very personable and efficient. Would definitely recommend it if you're looking!