3/20/23
Terrible apartment experience
Our utility bills for a 800 sq foot place are over 225 (we have no washer and dryer) they store a very small hot water heater in a cold space on an outside wall so it runs all the time. Within the first 3 months our oven and fridge both had to be replaced. The fridge failed over a holiday and all of our food had to be replaced. ZERO compensation. The walls are literally paper thin, I cannot hear my TV over my neighbors, the formica counters are so worn the pattern is gone plus everything stains,... we have mismatched cabinet doors, the mailboxes are not secured, they are in a locked building but no individual security. Yes they have package service but they are not open late so you cannot get your packages. We have "mystery" light switches that go to nothing, leaving us to worry if the power to those switches has been terminated properly. There is a light in the bathroom, one ceiling fan with blades that are warped, light over the stove and two lights over the sink and that is it. The one entry door does not have a peep hole, so absolutely no privacy. Exterior lighting is terrible. I have kept my "porch" light on so that fellow residents can see the sidewalks. The laundry room is deplorable. The floors are coated in salt due to the excessive salt everywhere, when they shovel, they do so at about 4 a.m. just a few feet where you may be sleeping. The kitchen faucet barely puts out any water, the bathtub in our unit has multiple "burn" marks and is cracked cleaning it is pointless. The pool is inoperable and I would assume becomes a mosquito breeding ground in the spring and summer. All of the aforementioned items can just be labeled as "low rent apartment things" but what is by far the most frustrating is that the people who live around you have zero respect for others. Parties, stomping, screaming etc and this goes on all day and all night. I now sleep in my living room nightly so I don't have to hear my neighbor or smell the drugs through the wall. Complaining does nothing. To exit my unlivable apartment we have to pay damages of close to $4000.00 which we will fight in court. Before you move here consider what you need and want. There are plenty of other places. There is no storage, one door in and out, no patios, zero amenities, zero comfort, sky high utilities and when you figure all of that in you could probably move some place way nicer and have a better quality of life for equal to or possibly less money
Review from Apartments.com
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Property Manager at Bay Valley Harbor Apartments responded to this review
Thank You for your Review. We sincerely regret that your experience was less than perfect. We care deeply about our residents and want to provide the most comfortable experience possible. We encourage you to reach out to us directly at... [Support@5westgroup.com] so we can rectify any issues you may be facing.