Pier 38 Apartments

Absolutely horrible. Since we moved in there have been nothing but issues, and the staff is rude and nothing gets fixed. You pay more than a mortgage payment for sub-par appliances that fall apart monthly and a staff that just does not care. The maintenance employees have even remarked on having to fix things that keep breaking. Instead of just investing the funds to fix the issues, the owners just decide it’s better for their residents to become frustrated having to deal with issues all the... time. Read More

Looks good from marketing, leasing perspective, but many services, options are contingent on various conditions, ie., locality, times, days, and more concerned with the facade, appearance from brochure, or curbside glance than actually fixing the things that would help renters save money.

Beware of signing up for their Waitlist - I was told verbally that as long as I eventually chose to move to these apartments, I wouldn't lose the waitlist down payment of $199. I had explained that we were not sure when we were going to put our house up for sale because we needed to do work to it. Their response … "No problem". Until they turn around and say you can only take 1 year and poof that money is gone but they sure hope I will chose them when the time is right …. come on …. really?

I love living here so much! My son and I love the monthly calendar and the staff interaction! Diana and Taylor are so ready to help and really take pride in their office! The pool is so nice and kept clean. Do yourself a favor and look no further, these are the most updated and perfect homes I've ever lived in!

When I went in I was clear about the timeframe I needed to move in. They were super friendly (that’s why the two stars) and said they would schedule a time Saturday to look at all of the floor plans that I needed, even called to make sure I was going to make the appointment. I moved my appointment with another complex to go here on Saturday. As soon as I walked in thinking I would be getting an apartment, I was told by Taylor I believe after reviewing my information that they have NO... availabilities. Then said maybe in the beginning of March then said April?? Extremely disappointing and unprofessional and for that reason alone I would not suggest Pier 38 or ever live there. Read More