2/5/18
Quality apartment but not as big as advertised
I lived in on of these '616 lofts' apartments. It had granite countertops and new appliances which was pretty nice. Most aspects of the building that contained my apartment was pretty high quality. They also have a facebook page to foster a community for everyone living in the building which is pretty nice. Unfortunately the apartment is not as large as advertised. The '540 sq ft' apartment I lived in was actually no larger than 450 sq ft (not sure if that is false advertising?). It was... also common for the common areas to smell like wet dog. On top of that, when I moved into my apartment the key I was given did not work so I could not access the building. They also forgot to give me a key to the mailbox on the first floor.
So, the physical quality of apartments are nice because they are new (albeit a little false advertising on their size). My experience moving in really wasn't that bad but the small things that happened when I moved in seemed quite unprofessional. They indicate a bit of lazy and unprofessional behavior on the management side of things.
Review from Apartments.com
3 People Found This Helpful
Property Manager at River Flats at 820 Monroe responded to this review
Hi there,
Thank you so much for being open and honest with your feedback. We are upset to hear that you are so unpleased with the management side of things. We work hard to make sure our residents have positive interactions with us and hold... ourselves to a much higher standard than you experienced. In regards to the loft size at our lofts on Monroe, our smallest one bedroom is truly 540 sq. ft., the only smaller units are true studio lofts. We know this is an anonymous message but we do encourage current and past residents to reach out with their concerns and feedback on how to better our resident relationships in that we are community driven. Please, contact us at 616lofts@kmgprestige as we'd love to sit down with you to discuss your experience.
Best,
Your 616 Lofts Team - Elizabeth, Christina, Claire, and Molly