Mount Royal Townhomes

I had a very poor experience living in this complex. Below is a glance of my experience:

In winter, we found a mouse in the kitchen. The buildings are very old, so you may find one in your apartments too. The management said they will ask pest control to take care of it. They came here 3 times, captured 2 mice in the oven and the 3rd time they wrote: "sanitized the oven" but the total time they spent in the apartment was only 15 minutes. The oven was still dirt, so I asked the management to... sanitize the oven. Their response was: "you are responsible to clean your oven". So, if you plan to live here, make yourself ready for this kind of attitude.

Building have no entrance door, making it very cold in winters. You may think that the gas/heating is free, but still, the heating system uses a lot if electricity because of the large fans to blow warm air into the apartment. Besides the cost, the temperature fluctuates very much in winter.

Internet: they force you to get internet through them. They do not allow other internet providers. Therefore, you have to pay for their internet, which will be $50/month. Something that you could get from other providers like Comcast or Charters Spectrum for $25-$30) Even with such high internet cost, I had a very bad experience, several times my internet was disconnected and I had to wait a day without internet. Read More

My husband and I love our apartment. The office staff are so nice and friendly! They are always willing to help in any way they can. Maintenance is a little slow on repairs sometimes, but if there's a major issue it gets priority. We have never had to call and complain to the office about anything. It's nice that we only pay electric, Internet and cable. Our electric bill is a little ridiculous sometimes, mainly in the summer due to the air-conditioning but that is really the only complaint... about these apartments. Read More