10/10/19
It Is What You Make Of It Here.
Good place to rent. I have lived here for almost 3 years. My repairs are addressed promptly. Not always attentively though. Some maintenance guys are more professional and skilled than others. Some maintenance guys like to come into your apartment when you are gone. The apartments are spacious.
Otherwise, everything is good in my apartment. I'm pleased with the service I receive from Sherry, Pam, Amber, and every Leasing Agent in the Office. It's a genuinely concerned, responsive team. ...
One peeve: The stairways and breezeways could be maintained more often. When I first moved in under a different manager, it was maintained 3-4 times per week. Now there is a new manager who is only concerned about receipts and the bottom line. Overall, I am pleased. You can not control your neighbors, so if you are moving here looking for experiences and true community, this is not the place. People are productive, independent, and have their own lives and interest. Recommend indeed.
Review from Apartments.com
16 People Found This Helpful
Property Manager at Glen Oaks Apartments responded to this review
Thank you for taking the time to share this feedback and what you enjoy about your home at Glen Oaks! Regarding maintenance, the only time maintenance should enter your home is during an emergency or a scheduled inspection/response to a request,... which we make sure to notify our residents. However, let us know if you encounter any issues that need our attention. We also appreciate you sharing your feedback about the stairways, which we will keep in mind and be more mindful of as we move forward. Thank you again and, as always, please let us know if we can ever be of assistance!