Whispering Winds Apartments of Rochester H...

I do want to say that Joanne in the office and the maintenance staff I had met were all nice. However, the apartment wasn’t in good shape. The apartment had a horrible smell of the cheapest strong smelling paint when we moved in. The carpet was in bad condition as well and you could see the backing of it falling apart along the edges which caused exposed tack strips that I had to cover with a rug. There were obvious water leak marks around the toilets between the vinyl flooring at the tile... underneath in both bathrooms. The unit we were in was “upgraded” but the craftsmanship was poor especially in the bathrooms with the patched walls, flooring and trim. There were also TONS of bugs. We were in a lower unit and there were days we would see 5-10 earwigs and/or pill-bugs inside.

We had maintenance come out to fix a broken dryer, washing machine, heater that made loud noise and wouldn’t turn on and leaky toilet- and we lived there only one year. Almost every time they came out, they had to come back a second time because even though they said it was fixed, it wasn’t. For example, the fin of the dryer broke off so they screwed it into the barrel of the dryer. Well then the screw was scraping on something really bad and wouldn’t turn all the way. But they must have not checked that it was fixed, just threw the screw in.

I moved there initially because it was all I could find that was available and appeared to hit a lot of the things I was looking for. When I go the keys and walked in, my heart sank but I didn’t have a choice and had to stay the year. It was a very unsettling experience and felt like living in a nasty hotel. I definitely would not recommend if you have children or asthma/allergies. Read More

I’ve been on the property for two years. Joanne is on top of her game! Kim is a great addition as well. Maintenance is always prompt. Even when there was a maintenance staffing issue they got things done timely. The property is well kept. My only gripe is the M59 noise the further back you live. Other than that, it’s an excellent community!

I have been here 5 years, there has been many changes over the years, ALL for the better. The property is very well maintained. They have had some staffing struggles but have come out on top. The maintenance team is beyond Excellent and the office staff is by the book. Recently they did preventative maintenance and they called ME to schedule repairs for some minor flaws that I never thought to report.

Very limited staff, only 2 maintenance people for 200+ units. Mgmt has improved over the years but the units have INCREDIBLY thin walls. Great location, nice layout of units. M59 traffic noise is constant.

I have been living here for a few months, and the management has been extremely respectful and helpful. The maintenance personnel are courteous, and fix issues in a prompt manner. There have been little to no issues with neighbors, and nice apartments for this price this are rare in this area. I would definitely recommended looking at one of these apartments during your search.