6/22/22
HORRIBLE APARTMENT - DO NOT MOVE IN
Not only is the management office useless, they only care about your lease payment and not the person behind it. I have had numerous mice living in my apartment rent free, but the office did not show any concern. They are concerned with closing an open maintenance ticket rather than actually solving the problem. There have been numerous water leaks from the apartment above and the boiler machinery decided to make my carpet a live in pool. Instead of fixing the problem thoroughly, it was patched... up with minimal cost causing extreme MOLD throughout the apartment. The location is great, but everything else doesn't live up to the amount you'll pay per month including an extra $150 for your water bill alone each month. The water bill is not calculated per usage, but rather than how many tenants and the square footage. It was probably so high from all the mice living there. Stay clear of this complex. It's not worth the hassle or the stress.
Review from Apartments.com
7 People Found This Helpful
Property Manager at Village Green of Rochester responded to this review
Thank you for sharing this feedback with us. We're disappointed to hear that your time at Village Green of Rochester cannot be looked back upon favorably. When we received your concerns regarding your final water bill, we explained that although you... were vacating the unit, you were still responsible for all utilities through our official lease end date. If at any time our residents are concerned about the state of their apartment home, we encourage them to reach out to us directly so that we can provide them with a timely resolution. Unfortunately, we did not have any record of the items you mentioned in your review and are disheartened that we were unable to be of assistance. If you have any questions or concerns, please call us at 248-656-8227 or email rcc@villagegreen.com. Sincerely, the Village Green of Rochester Team