11/12/22
Luxurious, quiet, and great place to call home
We were one of the first people to move into these apartments about 2 years ago. The management company that built the apartments promised a fishing dock that never came to fruition. We also had to wait for the pool to be inspected so that caused us to have to wait a few months to enjoy the amenity and then it was only open 9-5 when many people would be at work. The dog park didn't come for a few months as well but I think many of the tenants were already annoyed at that point and that is... reflected in the reviews. Whenever I would walk outside I would hear tenants complaining to each other about their experiences at this apartment complex. I admit, the previous management missed the mark on their responses to tenants and were notoriously known for over promising and under delivering.
The new management undoubtedly didn't know they were walking into a hornets nest of disgruntled tenants. I honestly felt bad for them because the issues they were saddles with were not caused by them.
My experience with management has been good. Everything I have had an issue with has been addressed in a professional and courteous way. I never had a problem with parking but they have added an additional 25 something parking spaces to better serve the community. They also have addressed some of the flooding that was occurring across the property. Additionally, we had our stove top shatter out of no where and they worked with us to get it replaced.
I have literally nothing bad to say about this community or it's management. We will continue to lease here until we find a house to purchase and own.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Stone Ridge Of Shelby responded to this review
We are beaming at this review! It is so wonderful to hear such kind words and appreciation from our residents. Our team works hard to create a 5-star living experience for all of our valued residents and it is great to know that those efforts have... not gone unnoticed. We are glad we are able to make our community feel like home and that our team has been able to provide you with amazing service. Please let us know if there is anything you may need from us, we are happy to help. Thanks again, it's reviews like this that make us love what we do!