Rivers Edge Apartments

Our apartment had 4 ceiling leaks and both bedroom and living room windows leaking, AC unit wasn't properly put in so it also leaked and let in bugs, ask to speak to the owner and you can only talk to the office people or maintenance even when they tell you that your question is a question for the owner.

I absolutely love my experience here at Rivers Edge Apartments. The office is kind and quick to answer all my questions, the move-in process was very smooth and clear. Maintenance stays on top of my work orders, and even goes out of their way to contact me afterwards to make sure I'm content with the service received. I adore the resident-centered atmosphere throughout the entire property, and applaud the great communication! Very excited about the new Smart locks!

Application and move-in was easy & straight forward. Even in 2020 with COVID restrictions. Any time I've needed maintenance (all for minor issues), it's been prompt, respectful, and completed in a timely manner. Grounds maintenance are on top of snow removal, and leaves and limbs, and even raccoon messes. My lease is almost up and the only big complaints I had were a single neighbor and management was great about that, within reason.

Dumpy C- class property. Be careful if you have pets. The pet free will be kept, so will your deposit, and they’ll try to add on additional charges for “pet damages”. They invest no money into the property and it shows on the inside and outside. Certainly one of Edward Rose’s worst properties. Look elsewhere.

This place is a total scam and its basically used to squeeze pennies out of poor people. No customer service skills to speak of. I've had to repeatedly speak with staff about the same problem. They don't seem to communicate with each other at all. The apartments themselves are the same cut and paste 70s apartments that you see everywhere for low income people. The stuff that's wrong with the apartment are things that the staff can't fix for the most part, things that just come with living in a... cheap crappy apartment. Easily water damaged, ant problem, thin walls, etc. The first thing edward rose should do is fire their staff and rethink their mission away from scamming people and towards providing comfortable homes for people. Read More