5/19/23
Management sucks
Have been a tenant for 2.5 years now, management before was good but new management sucks. They don't bother to answer your call or msgs. Have been asking for apartment transfer since Dec 22, left 100s of msgs but no reply, visited their office but they always making excuses and the leasing member there have no information about the property or answer any of your questions. Have asked them several times for an appointment with manager but they give you excuses for that too and when you get an... appointment by chance they cancelled it by giving worst excuses and when you show up at the office no one will be there for guidance.
Roads are bumpy, building boards are broken which they don't bother to repair. No cleaning inside and outside the building. Building doors don't lock, had several incidents of stolen packages.
Review from Apartments.com
13 People Found This Helpful
Property Manager at Waterford Square responded to this review
Thank you for taking the time to leave us a review. I am so sorry to hear that your experience has been negative and would like to gather additional information on your current situation to work towards finding a solution. I sincerely apologize that... you have not received proper communication. Customer service is our number one priority and our entire staff from maintenance to our office team always wants to ensure that they are always providing the utmost best living experience they possibly can. At the earliest of your convenience, please feel free to reach out to us at 248-440-1888.