7/6/24
Perfectly acceptable for price and expectations
I have, at this time, lived here for one week. The entire move-in process was easy and low-pressure; at no point did I feel like the office staff was using hard-sell techniques to get me to move in. From the moment I toured the facility until I turned in my apartment checklist, all staff were polite, professional, and low-key.
My apartment is nice, if no frills. I have a one-bedroom "luxury". The laundry is in the building, not the unit, and the kitchen is a tight galley-style, but the... apartment itself is neat and compact, with several closets tucked into small, otherwise-wasted, spaces.
The unit uses keyless entry and a smart-home thermostat. Via the SmartRent app, I can lock or unlock my door remotely (and know if someone else unlocks it). I can change the thermostat on the fly. Oddly enough, I can't pay my rent through the app anywhere that I've found.
Laundry can be done via a card or an app. Possibly tap-to-pay as well. I've looked at the laundry room (two washers and two dryers for my 20-unit building), but haven't had time to use it yet. It was small but acceptable.
There were a few small maintenance issues when I moved in. Some were very minor. The three big ones were a missing screen in the bedroom window (somewhat important in the summer, when I like to use airflow to cool my place), blinds that I could not raise or lower in the bedroom (stuck with about five inches open at the bottom, so I'm not currently sleeping in the bedroom), and lukewarm water in the bath/shower (but nowhere else in the apartment). I reported these items when I turned in my checklist on the seventh day; the water was fixed the next day as an emergency request.
One last small note: no microwave in the unit. I'm not very attached to using a microwave, so I don't mind, but some might.
Overall, I currently give Swiss Valley Apartments a full five stars. I will try to remember to update my review if that changes.
Review from Apartments.com
Property Manager at Swiss Valley Apartments responded to this review
Friend,
Thanks for the 5 stars! We appreciate you taking the time to share your feedback. Please let us know if we can do something to make your experience even better!
Lindsay Kirby, Manager, lindsay_kirby@edwardrose.com