7/18/23
A Cautionary Tale of Historic Loft Apartments in Downtown KC
A Cautionary Tale of Historic Loft Apartments in Downtown KC
Common Area Issues:
1) Lack of building security: The North entry door was damaged for the first 6 months, often left unlocked even after repairs.
2) Homeless Harassment: Prepare for persistent harassment from homeless individuals and drifters who may try to follow you inside.
2a) Homeless Camps: Avoid the East Stairwell/Alley door due to homeless camps behind the building.
3) Parking: Street parking or paid lot options both result in... frequent car break-ins.
4) Building Smells: Emery Lofts reeks of animal urine, trash, sewage, smoke, mold, and chemicals. North Stairwell is regularly used as a restroom.
5) Packages and mail: USPS delivers infrequently, and other couriers leave packages on the floor when the package room is inaccessible.
Unit-Specific Issues:
1) Uncleaned Unit: Move-in was disappointing as the apartment was not cleaned beforehand.
2) Inoperable AC: AC was dysfunctional upon move-in, requiring multiple attempts to fix.
3) Frequent Sink Flooding: The sink flooded five times, necessitating two plumber visits.
4) Excessive Neighbor Noise: Expect constant noise from barking dogs and loud music.
Management Issues:
1) Limited Maintenance Team and High Turnover: Slow response or no response to maintenance requests.
2) Passive-Aggressive Management: Prepare for passive-aggressive texts about rule violations.
3) Unreliable Office Hours: Staff availability is inconsistent, with unanswered calls and messages.
Emery Lofts falls short of the reputation of "Historic loft apartments in downtown KC."
Review from Apartments.com
2 People Found This Helpful
Property Manager at Artisan KC responded to this review
Hello ,
Thank you for taking the time to rate your experience. It is our goal to provide the best for our residents and we want you to feel comfortable in your home. It is concerning to read this has not been the case for you and we would like to... connect with you personally regarding your expressed concerns. If there is anything we can do to improve your experience, or if there is anything that needs our attention, please contact us in the office, we look forward to the opportunity to work with you. Thank you again for your feedback. We hope to hear from you soon so we can turn your experience around.
- ArtisanKC Management Team