1/29/24
Keep looking
When I initially moved to the property, it was beautiful. Now, the property looks like a war zone. Massive exterior construction to repair all the issues that went wrong in the initial build has been ongoing with little to no progress for over a year. When the siding came off, you could see black mold that management implied was just discoloration. It was embarrassing to tell my friends where I lived and had to make excuses all the time. Residents with large dogs never pick up after them even... though there are baggies and receptacles available. Trash service does not occur nearly enough for the number of trash compactors and residents. The two pools are nice-when they are not closed. These pools always open late and close early compared to the other properties in the nearby radius. The hot tub rarely worked during the last year I was there and we heard nothing but excuses as they just patched things but never fully fixed them. Huge differences in the interiors of similar apartments so, if you do make this decision, look at which unit you are getting because it may not look like the showroom. To top it off, management seemed surprised when I told them why I was not renewing my lease.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Steeplechase Apartments responded to this review
We will take your comments into consideration as we continue to improve our services. We appreciate your kind words about the pools and will strive to ensure they are consistently accessible to residents. We understand your concerns about the... differences in apartment interiors, and we encourage future residents to carefully consider their options. We regret any miscommunication regarding your lease renewal and apologize for any surprise on our part. Thank you again for your feedback, and we wish you the best in your future endeavors.