7/25/22
Bait-and-switch apartment - beware
I attempted to rent an apartment from Flats at Wildwood in Raytown MO. They performed a bait-and-switch, where the apartment they showed me was not at all like the apartment they tried to rent me. Cabinets and doors were broken, vents were hanging off of the wall, there was water damage in the bathroom cabinet and floor. Burn marks on the ceiling, broken windows, debris and broken glass on the patio. A dead bat in the living room.
When they didn't fix those things, I returned the keys on... 6/6/22, and they told me it would take 30 days (not business days) to receive a refund. Since then, they have not responded to any of my calls or emails. It's been more than 30 business days now, and almost two months, and they still won't give me my money back.
Review from Apartments.com
9 People Found This Helpful
Property Manager at Flats at Wildwood responded to this review
We are disappointed to hear that you did not have a more positive experience with us at Flats at Wildwood. We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.