7/6/23
Horrible treatment towards tenants
I moved in 3 months ago and it has been the worst 3 months of renting I’ve ever had to deal with. They will not respond to email/calls. They have a bug problem. Multiple issues wrong with every apartment that they won’t fix.
Review from Apartments.com
5 People Found This Helpful
Property Manager at Waterford Downs responded to this review
We're sorry to receive this review. Please know we care about the experience of our residents and we regret that you received the opposite impression. Our team installed new energy-efficient windows and sliders to your home before your move-in, but... as with any major construction, there will always be some small items that need attention afterward. We worked hard to ensure everything was resolved as soon as we knew about it. We encourage anyone with concerns about their recent renovations to reach out to us as we have heard very little negative feedback so far. Our team strives to be prompt in responding to emails and phone calls. We maintain an open-door policy here in the office and encourage anyone with questions or concerns to reach out to our team directly. Thank you kindly.