1/18/22
Disappointing
The only amenity is a pool which is 2 blocks away and can be used by anyone even if they don’t live in the apartments. I’ve had management/maintenance follow me around the neighborhood until they watched me enter my apartment. Maintenance flooded my apartment while I was on vacation then unintentionally told me when I returned, a week after it had happened. They also didn’t state they would be entering my apartment to fix they caused, someone literally exited my apartment leaving water spraying... so much and so long it flood me as well as the apartment underneath, the apartment underneath had to call to report it before it was fixed and again no one called to inform it. These apartments are terrible, management as well as maintenance is disgusting. A drug dealer was living out of my neighbors apartment, management did nothing but send letters to the apartment, the person on the lease wasn’t able to do anything and management was called by multiple neighbors and still nothing was done. I could keep going and I’ve lived there for 8 months.
Review from Apartments.com
4 People Found This Helpful
Property Manager at Old Monterey Apartments responded to this review
We are disheartened by your feedback about our community. Nothing is more important to our team than providing exceptional service to our residents, so we would like to speak with you directly about your comments regarding maintenance and our support... . Please contact us at customerservice@edwardrose.com at your earliest convenience. Thank you.