7/10/24
Not as good as it should be
This is a beautiful property. With the right management, it could be amazing. Sadly, our current property manager has spent the last year increasing rent and fees, while decreasing or eliminating property services and amenities.
I understand market value. I know rent tends to increase, year to year. But in addition to that, they tack on multiple monthly fees. Fees they’ve arbitrarily increased or doubled, and added an additional fee whether we want/need it or not. As our property manager... repeatedly tells us, they’re all mandatory.
This is an isolated community; meaning we cannot simply walk to anything. So that makes this property's amenities a HUGE factor when choosing a place to live. I've been here 18 months and I’ve watched our current management reduce these amenities, or simply remove them. Their right to do this is outlined on page 2, section 18 of our lease, as our property manager has pointed out to us, multiple times. The most obvious example is our pool. It’s been closed since May 22, 2024. Every couple of weeks, our property manager sends us an email with a new excuse. At their current rate, I don't expect the pool to re-open this summer.
Bottom line: If you value a property’s residential amenities, think twice before moving here. Our current property manager rules with an iron fist. If any amenity needs repair or cost them too much, she has the choice to: A. Repair it, or B. Close or remove it. 9 times out of 10, she’ll choose option B.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Aventine Asheville responded to this review
We're truly sorry to hear about your disappointing experience, and we acknowledge your concerns. Our aim is to provide a comfortable living environment, however, it seems that we've failed in this occasion. Your observation will be taken into account... as we continue to strive for improvements. Thank you for your feedback.