3/20/25
Bad service communication and maintenance management
My a/c has been out over 10 times in 2 years. My heat has gone out 3 times. They almost never come to fix things and when it is checked out sometimes it's still not fixed. Everything thing is tried to remedy problems except actually fixing the problem. It will be 3 weeks to a month before anything is actually addressed.
Review from Apartments.com
Property Manager at Andover Woods responded to this review
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience... with us was not a positive one.